Running a Ping Command

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What is Ping?

Ping is one of the most widely used command-line utilities and is largely deployed when testing network connectivity, as well as testing potential issues related to Domain Name System (DNS) and Network Interface Card (NIC).

Ping is often used to identify packet loss, which can be due to network congestion or faulty hardware.  Unlike Traceroute, the Ping command only provides connectivity confirmation.  Ping does not provide details on how the connection is or isn’t made with the destination server, or the path in which the packet took.

Ping in the Graphiant Portal

From within the Graphiant Portal, you will be able to deploy and monitor a Ping command.

Step 1: Locating Ping in the Graphiant Portal

Reaching the Monitoring Page

The ping function is run via the Monitoring page.  This can be located in one of two ways:

1). From the Graphiant Portal Home screen, locate the "System" section within "Quickstart" at the upper right; click 'Monitoring Edges'.

This will take you to the ‘Monitoring’ page of the Graphiant Portal where you will be able to view all active Edges.

2).  Click 'Monitor' in the sidebar; select 'Sites & Edges'.

Select the 'Network Edges' tab.

This will take you to the ‘Monitoring’ page of the Graphiant Portal where you will be able to view all active Edges.

From here you will be able to select among the active Edges which Edge(s) you would like to run a Ping command.

Selecting the Device(s) to Ping

On the righthand side, select and click ‘Monitoring’ in tandem with the Edge you wish to manage.

This will take you onto a Monitoring page with a focus on the Edge you have just chosen.

Step 2: Running Ping in the Graphiant Portal

After arriving on the ‘Monitoring’ page in tandem with the Edge you wish to manage, select and click ‘Troubleshoot’.

Here you will be able to run a Ping command from a desired LAN segment and interface.

Below are descriptors for each of the fields required in order to run a Ping command from the selected Edge.

            Note: An * indicates a required field

Utilities

  • LAN Segment*: Choose a desired LAN segment from the dropdown menu

  • Interface*: Choose a desired interface from the dropdown menu

  • Source*: Choose a desired source IP from the dropdown menu

  • Destination Host/IP*: Enter the desired destination’s IP address

  • Protocol*:  Select either ICMP or TCP; When selecting TCP, you will be required to enter the destination port

Additional Options

  • Count: Choose a desired packet count from the dropdown menu

  • Payload Size: Choose a desired payload size from the dropdown menu

  • Type of Service: Choose a desired service level from the dropdown menu

 

Once the above fields are filled in, select ‘Run Ping’.

 

 Under ‘Test Results’ you will see the maximum, minimum, and average Ping times displayed.