--- title: "Data Exchange Partner Services Monitoring" slug: "data-exchange-partner-services-monitoring" updated: 2026-09-03T00:15:26Z published: 2026-09-03T00:15:26Z canonical: "docs.graphiant.com/data-exchange-partner-services-monitoring" --- > ## Documentation Index > Fetch the complete documentation index at: https://docs.graphiant.com/llms.txt > Use this file to discover all available pages before exploring further. # Data Exchange Partner Services Monitoring There are two types of Services that are available for Monitoring - Peering Service - Client to Server Service - ## **Peering Service** Once a customer accepts a Data Exchange Service and begins exchanging data with the publisher, the publisher’s enterprise administrator can monitor its health and usage. ## Monitoring Your Data Exchange Partner Service You can monitor service performance and adjust configurations based on your role: - Service Publisher - Service Subscriber ### Monitoring Your Published Data Exchange Partner Service After a customer accepts and begins using your service, you can track its health and usage metrics by clicking on the relevant **Service Name**. ![Overview of data exchange services with highlighted peering service details and statuses.](https://cdn.document360.io/d86ecd1c-49f6-4fac-83cc-5e344f28f84f/Images/Documentation/Screenshot 2026-09-01 at 7.31.16 AM.png) The landing page for the Monitoring section of your Data Exchange Service will show you: - [Service Health](https://docs.graphiant.com/docs/data-exchange-partner-services-monitoring#service-health) - [Service Consumption](https://docs.graphiant.com/docs/data-exchange-partner-services-monitoring#service-consumption) ![Overview of service health and consumption metrics for various customer subscriptions.](https://cdn.document360.io/d86ecd1c-49f6-4fac-83cc-5e344f28f84f/Images/Documentation/Screenshot 2026-09-01 at 7.37.21 AM.png) #### Service Health The Service Health table reflects the reachability of the producer / publisher and customer / subscriber prefixes. ![Service health overview for various bank departments with indicators for overall performance.](https://cdn.document360.io/d86ecd1c-49f6-4fac-83cc-5e344f28f84f/Images/Documentation/Data Ex Mon Serv Health(1).jpg) **Healthy** values indicate that all prefixes are reachable. Should a Health value be showing **Impaired** or **Unhealthy**, you can **hover over the symbol** to view the reason behind each issue: - **Impaired****:** - **Producer Prefix:** Reveals the prefixes that are unreachable by the customer / subscriber - **Customer Prefix:** Reveals the prefixes that are unreachable by the producer / publisher - **Unhealthy****:** No prefixes are reachable by either / both sides. ![Service health overview showing missing prefixes and overall health status for departments.](https://cdn.document360.io/d86ecd1c-49f6-4fac-83cc-5e344f28f84f/Images/Documentation/Data Ex Mon Serv Health upon hover(1).jpg) #### Service Consumption The Service Consumption chart itemizes the following: - **Total Consumption:** Bandwidth being utilized across all subscribers to this service - **Subscribers:** Number of subscribers to this service - **Top Subscribers:** Your top five utilizers of the bandwidth for this service along with their usage levels; exact usage revealed upon hover ![Bar chart displaying service consumption and top subscribers' bandwidth usage over 24 hours.](https://cdn.document360.io/d86ecd1c-49f6-4fac-83cc-5e344f28f84f/Images/Documentation/Data Ex Mon Serv Cons.jpg) You can delve deeper into the consumption details of your service from the Service Consumption chart by **clicking ‘View Details’**. ![Graph showing service consumption and top subscribers with a 'View Details' button.](https://cdn.document360.io/d86ecd1c-49f6-4fac-83cc-5e344f28f84f/Images/Documentation/Data Ex Mon Serv Cons 'View Details'.jpg) The landing page for the Service Consumption Details of your Data Exchange Service will show you: - Bandwidth Usage: - Consumption Overview: - Overtime Consumption: ![Graphical representation of bandwidth usage and consumption overview for EastCoast-Peering service.](https://cdn.document360.io/d86ecd1c-49f6-4fac-83cc-5e344f28f84f/Images/Documentation/Data Ex Mon Publisher Details page(1).jpg) ### Monitoring Your Data Exchange Partner Service Subscription The Customer when exchanging the data with the Publisher the data consumption can be seen at the customer’s tenant. The Customer data monitoring view is exactly similar to the Publisher Monitoring view. ![Manage data exchange services with active, paused, and inactive service counts displayed.](https://cdn.document360.io/d86ecd1c-49f6-4fac-83cc-5e344f28f84f/Images/Documentation/Screenshot 2026-08-31 at 10.38.40 PM.png) The Service Health and the Service Consumption shows data that is consumed by the Customer ![Service health overview showing subscription details and consumption statistics for the service.](https://cdn.document360.io/d86ecd1c-49f6-4fac-83cc-5e344f28f84f/Images/Documentation/Screenshot 2026-08-31 at 10.39.17 PM.png) The View Details in the Service Consumption shows the monitoring view of the customer based on the time scale that is being selected. ![Graph displaying bandwidth usage over the last 30 minutes with uplink and downlink data.](https://cdn.document360.io/d86ecd1c-49f6-4fac-83cc-5e344f28f84f/Images/Documentation/Screenshot 2026-08-31 at 10.40.10 PM.png) The Consumption Overview shows the data for the customer for the specific Service, it shows the customer site the Service is consumed, and the Region where the site is attached. ![Overview of data consumption, including subscriptions, customer site, and region details.](https://cdn.document360.io/d86ecd1c-49f6-4fac-83cc-5e344f28f84f/Images/Documentation/Screenshot 2026-08-31 at 10.40.19 PM.png) The Overtime Consumption shows the monitoring data that is consuming over the period of time. ![Graph showing overtime consumption of uplink and downlink over the past 30 minutes.](https://cdn.document360.io/d86ecd1c-49f6-4fac-83cc-5e344f28f84f/Images/Documentation/Screenshot 2026-08-31 at 10.40.34 PM.png) In the Case of the Non-Graphiant Workflow where the customers are not Graphiant Enterprises and it is a Proxy Tenant there could be multiple customers consuming the Service, in such case the Non-Graphiant customers are connected to the Proxy tenant using the IPSec Tunnels. ![Overview of data exchange services with active, paused, and inactive service counts displayed.](https://cdn.document360.io/d86ecd1c-49f6-4fac-83cc-5e344f28f84f/Images/Documentation/Screenshot 2026-08-31 at 10.01.19 PM.png) The Service is consumed by multiple Customers and the **# of Customers** shows the number of non-graphiant customers that are consuming the service via the Proxy tenant. The Service Health shows the Customers consuming the service and the status of each customer and the Service Consumption shows the Total Consumption of the Specific service along with the Top Subscriptions. ![Service health status for various customers, indicating overall health and prefixes.](https://cdn.document360.io/d86ecd1c-49f6-4fac-83cc-5e344f28f84f/Images/Documentation/Screenshot 2026-08-31 at 10.04.40 PM.png) ![Overview of service consumption and top subscriptions usage in the last 24 hours.](https://cdn.document360.io/d86ecd1c-49f6-4fac-83cc-5e344f28f84f/Images/Documentation/Screenshot 2026-08-31 at 10.04.57 PM.png) The Consumption Overview shows the Monitoring view of each customer, it gives the Total Consumption along with the total data each and every customer consumed, in addition to that the Customer Site reflects the Site location of the Graphiant Gateway devices and the Region to which the Gateway Devices are connected to. ![Overview of customer data consumption across different sites and regions.](https://cdn.document360.io/d86ecd1c-49f6-4fac-83cc-5e344f28f84f/Images/Documentation/Screenshot 2026-08-31 at 10.05.40 PM.png) The Entire Monitoring view of the Data Exchange Partner gives a complete detail of the service and the consumption of the service by both Graphiant and Non-Graphiant customers. - ## **Client to Server Service** ## The Monitoring for the **Client to Server** Data Exchange Service is similar to the Peering Service **Publisher** of the service is shown under the **Services** ![Overview of partner services with highlighted active client-server service details.](https://cdn.document360.io/d86ecd1c-49f6-4fac-83cc-5e344f28f84f/Images/Documentation/Screenshot 2026-09-01 at 11.48.56 AM.png) The Service Health and the Service Consumption shows monitoring data similar to the Peering Service ![Overview of service health and consumption metrics for various customers and subscriptions.](https://cdn.document360.io/d86ecd1c-49f6-4fac-83cc-5e344f28f84f/Images/Documentation/Screenshot 2026-09-01 at 11.49.53 AM.png) The Service consumption Details shows the details of the Bandwidth usage for the service, Consumption Overview shows the data for the each customer, Overtime Consumption shows the total download of data for the specific Client to Server Service over the period of time for Uplink and Downlink ![Graph displaying bandwidth usage over time with uplink and downlink data points.](https://cdn.document360.io/d86ecd1c-49f6-4fac-83cc-5e344f28f84f/Images/Documentation/Screenshot 2026-09-01 at 11.50.23 AM.png) ![Overview of data consumption by customers across different service regions and sites.](https://cdn.document360.io/d86ecd1c-49f6-4fac-83cc-5e344f28f84f/Images/Documentation/Screenshot 2026-09-01 at 11.50.32 AM.png) ![Graph showing overtime consumption of uplink and downlink data over time.](https://cdn.document360.io/d86ecd1c-49f6-4fac-83cc-5e344f28f84f/Images/Documentation/Screenshot 2026-09-01 at 11.50.40 AM.png) In the Consumer Enterprise the Client to Server Service Consumption is similar to the Peering Service Service Health shows the Health for each customer consuming the Service and the Service Consumption shows the Total Consumption along with the Top Subscriptions of the Service ![Overview of service health and consumption metrics for various customers and subscriptions.](https://cdn.document360.io/d86ecd1c-49f6-4fac-83cc-5e344f28f84f/Images/Documentation/Screenshot 2026-09-01 at 11.51.32 AM.png) Service Consumption Details, the Consumption Overview and the Overtime Consumption shows the consumption of the service for the customers and the connectivity of the customers and the overtime download and upload of the data witht he ![Graph displaying bandwidth usage over time, highlighting uplink and downlink data.](https://cdn.document360.io/d86ecd1c-49f6-4fac-83cc-5e344f28f84f/Images/Documentation/Screenshot 2026-09-01 at 11.51.47 AM.png) ![Overview of customer consumption data, highlighting total usage and specific customer details.](https://cdn.document360.io/d86ecd1c-49f6-4fac-83cc-5e344f28f84f/Images/Documentation/Screenshot 2026-09-01 at 11.52.33 AM.png) ![Graph showing overtime consumption of uplink and downlink data over time.](https://cdn.document360.io/d86ecd1c-49f6-4fac-83cc-5e344f28f84f/Images/Documentation/Screenshot 2026-09-01 at 11.52.45 AM.png) ###